Jaguar Bus Service Experience



Did you know that a bus trip to Kigali costs only 40,000 Shs? Yeah, you heard me right, 10 hours and 40k is all you need. Ohhh and unlike some local buses, you don’t have to worry about discomfort, the companies that ply cross-border routes have mastered the art of comfort and customer service.

One of the major players is a master in this field. I guess the many years of service is what has helped them set the standard for everyone else because you know – the old brooms know all the corners. I am talking about Jaguar bus service. It was my choice of travel on the particular trip. And I loved it.


My departure time is set for 8 pm, I have been on this road before so I know I know the drill, put something in my tummy, buy some refreshment for the journey (water preferably) empty bowels and be set for the next few hours until the bus reaches a refreshment point. Luckily, the bus service has a cafeteria where I can grab something quick without having to worry about leaving the premises and being left behind. A quick snack and juice from the cafeteria is all I need. It’s never advisable to eat too much if you plan to be on the road for some good time.

At precisely 7:32 PM the next departure bus in announced so that we the passengers can get up and organise ourselves, find the seats and seat tickets, cross check their travel documents. The spoken announcement is done in Swahili, English, Kinyarwanda, I think to cater for the travellers who include Congolese, Ugandans and Rwandese. Also during this time the bus conductors check with us to make sure we all have their travel documents, this is meant to avoid delays at the border checkpoints in case of missing documents.

There is a general thrill and excitement running around inside me as this red and white beauty of a bus gets into position – getting ready for take-off. It looks awesome from the outside – with red and blue LED lights wrapped around it giving it this daring and unique look. My ticket and passport are checked and I make a beeline for the very front seat opposite the driver. I want to experience this journey fast hand and see how this old man at the wheel steers such a big machine with such ease.

The leg room is enough, even for a 6’3’’ man like me and the space between adjacent seats is comfy too. I don’t have to worry about sitting next to my sleepy oversized neighbour overshooting their chair and colonizing half of my sitting space. The seats are also adjustable so I can lean back and drift off into dreamland if I feel like taking a nap.

At 8:00PM sharp, the bus eases out of the terminal and now embarks on manoeuvring through the heavy Kampala traffic. But I’m too distracted to worry about that. There are charging ports for every seat. I can use my iPad for as long as I want without having to worry about running out of juice. That’s a nice touch. Because normally there is only one charging port per row which we’d have to use in turns. I can play need for speed and stay in touch with my friends for the rest of the journey.


As expected the first stopover is in Mbarara where we are given a few minutes to go out stretch our legs, use the bathroom and refill our bellies from a nearby supermarket. I try as much as possible to avoid eating roadside food. The street omelettes, chicken and chips shoved by vendors through the window are a recipe for disaster and could lead to anything from a running stomach to a serious infection. Making a bus with 57 people stop every 5 minutes for you to ease yourself just won’t happen.

The next stopover from Mbarara is at Katuna border where my beauty sleep was cut short by a stampede of Congolese rushing to jump out when the bus stops to get to the immigration queue.  Finally, the bus comes to a stop and we are told to do clearance in the shortest time possible.

This one poor guy whose student visa has expired ends up getting delayed when an immigration officer tells him to step aside and wait, the conductor who seems to be more familiar with these border officers comes back to put in a word for the guy, the misunderstanding is solved and off we go. Our conductor then has to confirm that every one we came with is abode before we live the border, a noble thing to do since very often, buses drive off without passengers who get held or delayed in the immigration queue.

A couple of hours later, beautiful lit background welcomes us to our destination, the magnificent, breezy town of Kigali, thanks to Jaguar this will be a trip to remember, mostly because of the hitchless ride.


My KK bus service experience

My KK Coaches bus service experience

Travelling up country can be a good experience, exhilarating experience only if you are travelling comfortably, no one looks forward to an upcountry trip in Uganda especially if the trip is to be done by road and it involves sitting on a hard-cushioned bus seat for 8 to 9 hrs. When my alarm clock goes off all I can think about is the crowd, and the chaos of the bus park most of which are located downtown and being a Friday, the crowding is at its peak with most business people doing their next week’s shopping. Travelling by bus has an advantage in business, it saves money, and that’s enough reason for anyone intending to travel for business!

Minibuses, or taxis, are stuck in a traffic jam in late December in Kampala, Uganda. During the Christmas season, people from across the country come to Kampala to shop leading to a rise in vehicle use. (Nakisanze Segawa, GPJ Uganda)

Whining aside, I have a meeting in Arua the next day, so I must get myself on a bus early enough so that I can get enough time to rest, cool off the travel lag overnight and be ready to roll the next morning. I call my friend Tim who is a frequent traveller to that part of the country to find out which bus will make my journey slightly more bearable and he recommends KK bus service.
I jump onto a bodaboda to Arua Park, this am told serves both as their office location and boarding point, at the office am told that my travel will cost me 35,000 Uganda shillings. After payment am given an electronic ticket which luckily enough bears a seat number, so I don’t have to go through the hustle of arguing with other passengers, I love my window seat, this I get to have some fresh air and enjoy the view of nature along the way, oh its also an extra when you have to buy that yummy chicken and meat on stick all it muchomo at the bus stopovers.

The bus departs at 10:00 am so I have to wait for a few minutes, inside the bus, well cushioned green seats with matching green window curtains, this means that I don’t have to bear the sun heat and light for the next hours to come, before we set off for the journey we were given a word of prayer by Vicent the conductor and he wished each and everybody a safe journey. We set off at exactly 10:00 am, the ticket departure time, I must say am impressed since this is a rare trait for bus services, normally we would have to seat like ducks for an extra hour or two as we wait for the bus to fill up, the day bus unlike the night a number of brief stopovers to pick up passengers at Kawempe, Matugga, Bombo and Luwero.
Radio music plays in the background as the bus picks up speed and my trip begins, the bus makes various stop over’s at a few selected places either to pick up more travellers or for the travellers to have a pee and rest break, eat something and stretch their legs for a few minutes, at Karuma bridge the site of chimpanzees crossing the road is a plus for my trip, the driver even slows down to give the curious passengers a more satisfying view of the confident animals.

Murchison falls giraffes in the road

9 hours later and 590 away from Kampala, am awaken from the sleep off by the bus braking only to realise I have reached my destination, the ride was so comfortable that I didn’t even feel the journey, the driver more careful, now I can go and get some rest in preparation for my next day’s meeting. Arua town is very beautiful, clean and well planned with beautiful roads and people. In the night the town is very lively, and you can never have a feel that you are away from home.

Arua town at night.

I disembark from the bus a contended customer, on my way out I inquire from the conductor if they have buses doing the return trip to Kampala and I learn that they don’t just have buses, they also have executive buses at night doing the route, they don’t stop to pick up passengers on the way unless someone had already made a booking with their office, isn’t that amazing? A bus that won’t make the unnecessary stop over’s?

You have a trip to Northern Uganda?

Arua, Koboko, Paidha, Nebbi Packwach, KK bus service is my ultimate travel partner you can make it yours too.

KK Traveller executive bus coaches. KK strives to be the leading transporter by choice in the great lakes region.

When is KaCyber Version 2.5 going live?


Hello, KaCyber Community!!!!

Our team has been working around the clock on our major release of KaCyber app and website. This is a quick introduction post to update you on the progress of how things have been going.

First off, we apologise since we severely underestimated the release date for when KaCyber version 2.5 would be complete. We expected it sometime in mid-January based off what we had already completed, against what was still left to do, yet here we are already into March. Such is the nature of development.
We do sincerely apologise for underestimating our release date. That falls on us, and we take full responsibility for it and will ensure to release the product before the end of this March.

Thankfully though, all our hard work, KaCyber version 2.5 is simply amazing! We are so excited about it, and we know you are as well. Each and every day so many of our amazing followers send in emails and WhatsApp asking … “When is KaCyber with bus booking going live?!?!?”.

We can’t express how humbled we feel to know the dedication our user base feels towards the development of our products.

It is difficult for our team to continue and tell everyone that Bus ticketing on KaCyber “is coming soon”, yet that is the truth, it is “coming soon”!
Simply put, this is our first massive project at KaCyber Technologies, loaded with an awesome bus ticketing module that aims at making your travel experience better by allowing you to reserve a bus ticket at your fingertip.

We’re working around the clock to ensure everything is ready for this release. To keep informed and track our release date follow our Blog and Sign up for updates at — Bridging the Digital Divide

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Transport systems to revolutionise supply chain management




Until now most businesses are apprehensive about implementing a Transport Management Software (TMS). What they don’t realize is how it can positively impact ROI and business profit margins. Transport Management Software revolutionizes the entire process of supply chain management. It performs a number of functions such as carrier selection, determination of routes and rates. There are several misconceptions surrounding TMS, that it is too expensive to implement and it does not perform better than traditional systems. It is high time that these myths are busted and the benefits of implementing a TMS are realized.

Transport Management Software helps to move consignment from the origin to the destination efficiently and cost-effectively. Transport Management Software are designed for all modes and also for intermodal transport. These systems offer myriad ways to save cost and add value to your product.  If your business is planning to invest in a Transport Management Software, then here are a few benefits to encourage you to do exactly that.

Better Customer Service

Transport Management Software provides reports and analytics that help you determine the impact of your business decisions. It helps you choose the most efficient and cost-effective carrier so that the shipment reaches on time. This enables you to save time and money as there is no need for customer service interference. Customers are happy, and yield margins improve dramatically.

Easy Document Retrieval and Better Communication

Since most TMS software are web-based, all documents are stored. These documents can be easily retrieved, hence there is no need to search through bulky files. This fosters better communication among the consignee, the shipper, the carrier, or a third party logistics provider.

Greater Focus on Warehouse Efficiency

TMS saves time spent on actual freight management, which gives the opportunity to focus on warehouse management. Costly mistakes that occur due to entry errors are avoided and the time spent correcting them is saved. A Transport Management System that is integrated with a warehouse management system streamlines the process of supply chain management and brings about further savings.

Automation in Transport Management

TMS implementation has to be backed by a dedicated team in order to realise the benefits of such a system. TMS provides greater organisational control, scale up as the business grows and live freight rates availability.

Smarter Inventory Management

TMS ensures that consignments reach customers on time. This gives your business the ability to plan your inventory in hand better. Managers can focus on how to forecast inventory better and reduce inventory holding costs.

Reduced Costs

The TMS enables automated carrier selection based on low cost and fastest transportation time. TMS captures all details with respect to carriers including their rates, tracking details and number of transactions on a daily basis. A TMS gives you a complete picture of all shipments and also enables your business to send tracking information to your customers.

Smarter Auditing of Freight Invoices

A Transport Management Software allows you to accept invoices from carriers electronically. These can then be compared against the quoted price so that you only pay the amount mentioned in the contract. TMS helps save time as invoices need not be checked manually and also minimizes errors in payments.

About KaCyber E-Ticketing

To find out how KaCyber E-Ticketing is revolutionizing bus ticketing in Uganda, read more on or follow us on Facebook Page or Twitter: @ka_cyber


Five things to look out for when visiting Uganda


On his maiden visit to Uganda former British Prime Minister Winston church hill had this to say;

“The kingdom of Uganda is a fairy-tale. You climb up … and at the end there is a wonderful new world. The scenery is different, the vegetation is different, the climate is different, and, most of all, the people are different from anything elsewhere to be seen in the whole range of Africa … I say: ‘Concentrate on Uganda’. For magnificence, for variety of form and colour, for profusion of brilliant life – bird, insect, reptile, and beast – for vast scale — Uganda is truly the pearl of Africa.”

Here are a few of the things to look out for when visiting the pearl of Africa:

Number 1:

Look for the mountain Gorillas in the south; you surely don’t want to miss out on the kings and queens of Bwindi, gorilla tracking in the breeze and cool of hilly and mountainous towns of Kabale and Kisoro is something you shouldn’t miss out.

The Mountain Gorillas of Uganda

Number 2:

The home of the big cats, Queen Elizabeth national park, here you are most likely to see the tree climbing lions of Ishasha, scarily but an amazing site, the chimpanzees along the Kazinga channel, not scarily but beautiful. Along with Queen Elizabeth national park come the dazzlingly beautiful snow-capped ranges of the mountains of the moon, ever imagined snow along the equator? Here is your chance to find out.

Tree Climbing Lions Ishasha

Number 3:

The Nile is one spectacular and breath taking sight at the heart of the pearl, it is unfathomable that a single molecule of water originating from the Nile could make its way around the world up to water the lands of South Sudan and further into Egypt. Not so far away from the city go to Jinja and see the treasure that waters the east and North of Africa.

Source of the Nile

Number 4:

The Murchison falls is another dazzling site, see the Nile as it explodes into beautiful falls that will leave your mouth open in awe and your eyes open wider in amazement and stupefaction.

Murchison Fall National Park

Number 5:

To the north at approximately 520 km from Kampala, Uganda’s capital lies the Kidepo National park in the land the pastoral Karimajong people. Feel like breakfast with the zebras? This shouldn’t miss on your bucket list. Beautiful people, spectacular scenery, an experience to die for!

Kidepo Valley – Kaabong